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Vicon MX Hardware System Reference G-1
G
GSupport Resources
This appendix describes the resources available to you to obtain
support for your use of Vicon MX in Vicon MX systems. It also provides
instructions on obtaining information from Vicon Online Support
(VOS) on the Web.
Technical Support
Vicon Peak offers telephone, email, and online technical support.
Telephone
You can speak with Support Engineers in the US and UK offices:
Email
You can raise feature requests, bugs, and support issues via email:
World Wide Web
You can access support areas and FAQs on our Web-accessible
knowledge base, Vicon Online Support (VOS):
http://www.vicon.com/support/online_Support.htm
For further details on using this online Technical Support service, see
Vicon Online Support (VOS) on page C-1.
Oxford
+44 (0)1865 261 800
09:00 to 17:00 Greenwich Mean Time
Los Angeles
+1 310 306 6131
9:00 to 17:00 Pacific Time
Denver
+1 (303) 799 8686
09:00 to 17:00 Mountain Time
Lake Forest
+1 (949) 472 9140
9:00 to 17:00 Pacific Time
MXhardware_Reference.book Page 1 Thursday, September 7, 2006 11:36 AM
- System Reference 1
- Vicon MX Hardware 1
- Contents 3
- Audience 9
- Structure 10
- Conventions 12
- Related documentation 13
- System Information 15
- MX Software 16
- MX Peripherals 16
- Third-Party Devices 16
- Environmental Regulations 17
- Safety Information 17
- Warranty 18
- CE Declaration of Conformity 19
- Introduction 21
- Vicon MX Architecture Models 23
- MX Bridge 27
- MX Bridge Rear Panel 29
- Supported Camera Modes 30
- MCam2 Cameras 31
- 14 for VCam/SVCam cameras 32
- Camera Select dial 33
- Camera Select 33
- MX Cameras 35
- Camera Lenses 38
- Figure 3-4: Image circle 40
- Sensor size entry in 41
- Aperture and Depth of Field 42
- Camera Lens Filters 43
- MX+ and MX Camera Rear Panels 44
- Camera Lens Mount 47
- Tripod Mount 47
- Camera Strobe Units 48
- Strobe Unit Connections 49
- Strobe Unit Status Indicators 49
- Start Wand Wave button 51
- Unassigned 51
- MX Control 53
- MX Control 55
- MX Control Rear Panel 56
- Ref Loop socket, and the 57
- MX Host PC 65
- Ethernet Port on Host PC 66
- Vicon Software on Host PC 67
- Movie Capture Card on Host PC 68
- MX Link 71
- MX Link Rear Panel 72
- MX Net Front Panel 75
- MX Net Rear Panel 77
- MX Sync Front Panel 79
- MX Sync Rear Panel 80
- MX Ultranet 83
- MX Ultranet Front Panel 84
- MX Ultranet Rear Panel 85
- MX Accessory Kit 89
- MX Cables 91
- MX+ Camera—MX Ultranet Cable 92
- MX Net—MX Link Cable 92
- MX Sync—MX Control Cable 93
- MX Ultranet—MX Link/MX Net 93
- MX Ultranet—MX Sync Cable 93
- MX Ultranet—MX Ultranet Cable 93
- Up Link/Down Link Cable 93
- Calibration Kit Contents 96
- 3-marker Calibration Wands 98
- Static Calibration Object 99
- MX Calibration Kit 100
- MX Control Card Descriptions 101
- Timecode and Genlock Option 102
- Ω (ohms) 102
- MX Control Standard Card 103
- Important 105
- Installing MX Option Cards 115
- Installing an MX Option Card 116
- Figure A-4: Vicon patch panel 117
- Figure A-5: 100-way cable 118
- Figure A-6: ADC edge socket 118
- GPIO and Remote Connections 119
- Electrical Specifications 120
- GPIO Functionality 122
- Remote Functionality 123
- Remote Control Operation 124
- Remote Output Status Events 125
- MX Camera Lens Focusing 127
- Figure C-5: Camera focus ring 135
- Merged Markers 137
- MX Camera Lens Focusing 138
- Technical Specifications 139
- MX Camera Specifications 140
- MX20+Camera Specifications 141
- MX Control Specifications 153
- MX Link Specifications 154
- MX Net Specifications 155
- MX Sync Specifications 156
- MX Ultranet Specifications 157
- Regulatory Notices 159
- Section A. Patient Data 160
- Section D. Device Information 163
- Troubleshooting 165
- Support Resources 169
- Useful References 170
- Vicon Online Support (VOS) 170
- Locating Topics in VOS 171
- Submitting Questions to VOS 172
- Documentation Feedback 175
- Customer Satisfaction Survey 177
- Glossary 179
- Numerics 209
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